Privacy Policy

Tenax ai, Inc. — tenaxai.com
Last updated: March 2026

This Privacy Policy describes how Tenax ai, Inc. ("Tenax ai," "we," "us," or "our") collects, uses, and protects personal information submitted through the tenaxai.com website. This policy applies to the website only. Use of the Tenax ai mobile application is governed by a separate privacy policy presented at the time of download.

By using this website, you agree to the practices described below.



1. INFORMATION WE COLLECT

We collect information only when you voluntarily provide it through one of the following:

- Contact and inquiry forms: Name, work email address, company name, job title, and message content.
- Demo scheduling: Name and email address when you book a meeting through our scheduling tool.
- Newsletter signup: Email address.

We also collect limited information automatically when you visit the site:

- Usage data: Pages visited, time on page, browser type, operating system, IP address, and referring URL.
- Cookies: See our Cookie Policy for details.



2. HOW WE USE YOUR INFORMATION

We use the information collected through this website to:

- Respond to inquiries and schedule product demonstrations
- Send newsletters and product updates (only if you have opted in)
- Analyze website usage to improve functionality and user experience
- Comply with legal obligations
- Protect the security and integrity of the website



3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it in the following limited circumstances:

- Service providers: Trusted vendors who help us operate the website, such as our CRM platform and meeting scheduling tools. These providers are contractually required to protect your data and may not use it for their own purposes.
- Legal requirements: If required by law, court order, or to protect the rights, property, or safety of Tenax ai or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may transfer to the successor entity.



4. COOKIES

We use cookies to operate the website and understand how it is used. See our Cookie Policy for full details and instructions on managing your preferences.



5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of marketing communications.

To unsubscribe from marketing emails, click "unsubscribe" in any email or contact us at contact@tenaxai.com.

California residents (CCPA / CPRA): You have the right to know what personal information we collect and how it is used, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information. To submit a request, contact us at contact@tenaxai.com. We will acknowledge receipt within 10 business days and respond within 45 calendar days.

European residents (GDPR): If you are in the EEA, you have rights to access, rectification, erasure, restriction of processing, data portability, and objection. Our legal basis for processing is typically legitimate interests (responding to inquiries, improving the website) or consent (marketing). Contact us at contact@tenaxai.com to exercise your rights.



6. DATA RETENTION

We retain contact and inquiry data for up to two years from last interaction. You may request earlier deletion at any time by contacting contact@tenaxai.com.



7. DATA SECURITY

We apply industry-standard technical and organizational measures to protect information submitted through this website. No method of internet transmission is completely secure, and we cannot guarantee absolute security.



8. CHILDREN'S PRIVACY

This website is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will promptly delete it.



9. THIRD-PARTY LINKS

This website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies directly.



10. CHANGES TO THIS POLICY

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.



11. CONTACT US

Tenax ai, Inc.
Los Angeles, CA
Email: contact@tenaxai.com